Meet the team

"Get To Know the People Behind the Leading Brand in the Home Cleaning Industry"

Helping Franchisees Build Stronger, Smarter Businesses

We’re proud to be recognised by some of the most respected organisations within the UK franchising sector.

Our success story includes numerous entrepreneurs from diverse backgrounds who have joined Molly Maid and achieved remarkable success. The secret to our success lies in the exceptional training and support our franchise owners receive, setting us apart in the industry.

A key component behind the success of Molly Maid is our dedicated team of individuals who provide essential support to our Franchise Owners.

Senior Leadership

Chief Operating Officer

Jonathan Holden

Chief Operating Officer of Molly Maid UK

Jonathan brings more than 30 years of franchising experience in various industries, making him a seasoned expert in the field. His proven track record of supporting Franchise Owners and helping them grow profitable businesses is a testament to his strategic acumen and dedication. Jonathan’s approach combines deep industry knowledge with a personalized touch, ensuring that each Franchise Owner receives the guidance they need to thrive.

President & CEO

Kevin Hipkins

CEO & Chairman of Molly Maid UK

With almost 25 years at MOLLY MAID, Kevin is passionate about enhancing our brand. He believes in leading by example and is known for his hands-on approach, often rolling up the sleeves of his pink shirts and diving into the planning and execution of strategies to make MOLLY MAID even better.

Franchise Support Team

Franchise Support Team

Sarah Elton

Senior Business Advisor

Sarah Elton has been a dedicated member of the Molly Maid team for 9 years, providing invaluable support and guidance to our Franchise Owners. With her wealth of experience and deep understanding of the business, Sarah excels at helping franchisees navigate the challenges of entrepreneurship, offering practical solutions and strategic advice to ensure their success. Her approachable nature and commitment to excellence make her an indispensable part of our team.

Director of Franchise Operations

Aaron Watson

Director of Franchise Operations of Molly Maid UK

With a strong background in hospitality, Aaron has honed his skills in customer service and communication, making him an invaluable asset to the Molly Maid team. As the Director of Franchise Development, Aaron is the driving force behind our growth. His role involves not only expanding our network but also providing ongoing support to new franchisees to ensure their success.

Marketing Team

Marketing Team

Samanter Said

Marketing Assistant Consumers & Franchise Development

Samanter has been with Molly Maid for 1 year, focusing primarily on managing the Molly Maid social media presence and supporting various marketing activities.

Marketing Team

Kanika Srivastava

Director of Marketing & Product Development

Kanika has over 10 years of marketing and brand experience, bringing to the company a mix of traditional marketing tactics and effective use of digital marketing. She started her career in a leading world-wide WPP marketing and communication agency followed by leading marketing and brand team in a bespoke supercar company. These experiences furnished her with analytical and strategic skillsets to help grow businesses through marketing initiatives. At Molly Maid she is responsible for developing and executing marketing strategies that support franchise and franchisee growth, enhance brand consistency, and drive audience engagement. She enjoys the collaborative role where she has been working closely with franchisees, corporate leadership, and cross-functional teams to ensure marketing initiatives align with business objectives. Recently she has been responsible for building the Molly Maid brand through retailing of Molly Maid eco-friendly cleaning products.

Administration Team

Administrator Team

Coleen Shire

Office Administrator

Coleen has been with Molly Maid for 16 years and is the go-to person for handling all office correspondence and administrative activities. She manages Royalty Reports and efficiently addresses customer inquiries via email.

Administrator Team

Carol Bader

Franchise Support Administrator

With 21 years of experience at Molly Maid, Carol plays a vital role in supporting the Franchise Support Team. She manages the administrative processes for onboarding new Franchise Owners and ensures smooth communication by handling customer and franchise queries.

What is the Molly Maid difference?

At Molly Maid, we don’t just talk about success—we live it every day. Our team is more than just a group of professionals;
we’re a family that thrives on collaboration, innovation, and a shared passion for brilliance. We believe in celebrating our diverse talents and unique perspectives, which fuel our ability to provide outstanding support to our Franchise Owners.
Our foundation is built on mutual respect, continuous learning, and a relentless drive to achieve greatness. Our commitment to each other and our Franchise Owners creates a vibrant, dynamic environment where everyone can flourish. We’re not just building businesses—we’re building a legacy of excellence in the franchising world. Interested in becoming a Franchise Owner? Our dedicated team is here to help you achieve your dreams and more!

Join us at Molly Maid, where your success is our mission, and together, we’ll create a brighter future.

Franchisee Success

Hear From Those Who’ve Done It

Robyne Hagan

Franchise Owner, Horsham & Haywards Heath

Simone Berisford-Ince

Franchise Owner, Cheshire & High Peak

Get to know the team

Sit down with our CEO

Get to know the team

60,000+

cleaning requests in 2025

Top 10

In Elite Franchise 100

90%+

franchise satisfaction score

Get in touch

Your Future Starts Here

Start your Molly Maid franchise today and build a business backed by the UK’s most recognised cleaning brand. With proven systems, expert support, and high demand, there’s never been a better time to begin.